Privacy Policy

1. Scope

This Policy describes processing of personal data when you visit public pages, register as a member, use employer tools, apply for jobs, join chapters, make payments, or contact support. It applies to our websites, APIs and related admin portals.

This document is a platform policy template for operational transparency. It is not personalised legal advice. Where Indian law (including the Digital Personal Data Protection Act, 2023, as applicable) requires additional notices or consents, those will be presented at the point of collection.

2. Data we collect

Account & profile

• Name, mobile number, email, password hash, role (Member / Employer / Admin).
• Profile details you provide: education, experience, skills, preferred location, resume or photo where uploaded.
• Membership and digital member-card related records.

Usage & technical

• Pages visited, device/browser type, approximate location derived from IP (country / region / city), referrer and UTM parameters.
• IP address and security logs for fraud prevention, rate limiting and abuse investigation.
• Session identifiers and authentication tokens (cookie and/or bearer token).

Transactions & support

• Payment references and status from payment gateways (we do not store full card numbers on our servers when using compliant gateways).
• Support tickets, messages and attachments you submit.
• Job applications, screening answers and application status history.

3. How we use data

• Provide and secure accounts, membership and role-based portals.
• Operate job discovery, applications, employer hiring workflows and community features.
• Send transactional messages (OTP, password reset, application updates) via SMS/email providers you configure.
• Improve reliability, prevent abuse, and produce aggregated admin analytics.
• Comply with law and enforce our Terms of Service.

We do not sell personal data. Aggregated or anonymised statistics may be used for community reporting.

4. Legal bases & consent

Depending on the activity, we rely on: performance of a contract (membership and platform services); legitimate interests (security, product improvement, limited analytics); and consent where required (for example certain marketing messages or optional profile visibility). You may withdraw optional consents without affecting core account security processing.

5. Sharing

We may share data with:

• Employers — when you apply to a job (profile snapshot, resume, screening answers as submitted).
• Service providers — hosting, SMS/OTP, email, payment gateways, error monitoring — under contractual confidentiality.
• Chapter officers / admins — limited operational data needed for community programmes.
• Authorities — when required by applicable law or to protect rights and safety.

6. Cookies, sessions & analytics

• Essential cookies — authentication, antiforgery, visitor session id for security and login state.
• Site analytics — page views, approximate geo from IP, bot/human signals for admin reports (admin-only access).
• You can clear cookies in your browser; doing so will sign you out of the portals.

7. Retention

We retain account data while your account remains active and for a reasonable period thereafter for legal, security and dispute purposes. Support logs and security logs may be kept for shorter operational windows. Payment records are retained as required for financial compliance. You may request deletion subject to legal exceptions (for example pending investigations or statutory records).

8. Security

We use industry-standard measures such as hashed passwords, HTTPS in production, role-based access, and separation of admin/employer/member portals. No method of transmission or storage is 100% secure; please use strong unique passwords and protect OTP codes.

9. Your rights

Subject to applicable law, you may request access, correction, or deletion of personal data, and raise grievances. Use in-app profile settings where available, or contact support with the email/mobile registered on your account so we can verify identity before fulfilling requests.

10. Children

The platform is intended for users who can form a valid membership relationship under applicable law. We do not knowingly collect data from children below the age permitted for such services. If you believe a minor’s data was submitted, contact us for removal.

11. Contact

Privacy enquiries: use Contact Us or the support email published by the operator. For terms of use see Terms of Service. For payments see Refund Policy.