Terms of Service

1. Agreement

By accessing or using One Community (the “Platform”), you agree to these Terms and our Privacy Policy. If you use the Platform on behalf of an organisation, you represent that you are authorised to bind that organisation.

2. Accounts & security

• Provide accurate registration information and keep it updated.
• Protect your password and OTP codes; you are responsible for activity under your account.
• We may suspend accounts for suspected fraud, abuse, or legal risk.
• Session cookies and API tokens are used to keep you signed in; logging out clears server cookies and client tokens.

3. Roles & portals

• Members — profile, jobs, chapters, support and related member features via the member portal.
• Employers / Recruiters — job posting, applications, pipeline and talent tools via the employer portal.
• Administrators — platform operations via the admin portal only for authorised staff.

Access to each portal is role-based. Using another role’s portal without permission is prohibited.

4. Jobs & applications

• Public job listings may be viewed without login; applying may require a member account.
• You authorise sharing of the application materials you submit with the relevant employer.
• We do not guarantee interviews, offers, or employer response times.
• Job content is provided by employers or operators; report suspicious postings to support.

5. Employer obligations

• Post only genuine roles; no discriminatory, fraudulent or illegal listings.
• Handle candidate data lawfully and only for recruitment related to the application.
• Comply with job-posting policies, spam controls and any paid-seat product terms when enabled.

6. Community content & conduct

You retain rights to content you submit, and grant us a licence to host and display it for Platform operation. Do not post unlawful, harassing, defamatory or infringing material. We may remove content and restrict accounts that violate these Terms.

7. Payments

Fees for membership, promotions or donations are described at checkout. Payments are processed by third-party gateways. Refunds are governed by the Refund Policy.

8. Acceptable use

• No scraping, bulk harvesting of candidate data, or circumvention of access controls.
• No malware, spam, or attempts to disrupt the service.
• No impersonation of members, employers or administrators.

9. Disclaimers

THE PLATFORM IS PROVIDED ON AN “AS AVAILABLE” BASIS. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION. Community outcomes, job results and third-party services (SMS, payments, social login) depend on external providers and configuration.

10. Limitation of liability

To the maximum extent permitted by applicable law, the operator is not liable for indirect, incidental, special or consequential damages, or loss of data, profits or opportunities arising from use of the Platform. Aggregate liability for proven direct damages is limited to fees you paid to the operator for the service in the three months preceding the claim, if any.

11. Changes

We may update these Terms. Material changes will be reflected by updating the “Last updated” date and, where appropriate, notifying logged-in users. Continued use after changes constitutes acceptance.

12. Contact

Questions about these Terms: Contact Us. Related: Privacy Policy · Refund Policy.